Your feedback on Coast’s insurance policies & service

Coast have been keen to hear your feedback on our insurance policies and service

Over the last few months we’ve been asking for your opinion on the insurance products and service we provide. We’re really pleased with the feedback we’ve received so far, both the many positive comments and the areas you’ve suggest we could improve upon. Being a family run insurance firm, we like to take the time hear what our customers have to say on our caravan, motorhome and park home insurance so we can ensure we provide a product and service that’s exactly right for you.

93% of you were happy with the level of service you received from Coast

Our quest for feedback continues as we enter into spring. Coast are taking to the road to visit a number of caravan rallies and park home sites around the country so look out for our blue marquee at a site near you. We will be on hand to answer your questions, provide quick quotes on your insurance and enter you into our prize draw to win £500.

88% of you said you would recommend Coast’s insurance to friends and family

Here is a little of what you’ve said so far on…

our policies…

“Excellent service, your staff are very efficient and the cover you provide far exceeds the cover I had with the caravan site”
Retired Underwriter, Online survey

our customer service team….

“I would like to thank Coast staff for an excellent service and will continue to recommend you to friends and family, thank you, I felt your service was very genuine and had a personal touch, very rare in today’s market”
Mr C Palmer, Doncaster

“Service was great, very efficient at contacting me after my first email. Friendly, fast and great value. 5 stars. I have recommended to a friend.
Anonymous, Online survey

our renewals team…

“Renewals always handled efficiently and courteously.”
Anonymous, Online survey

our claims department:

“I would like to take this opportunity to thank you for your continued support and advice on the passing of this claim”
Mr Seamarks, Norfolk

“Many thanks for your timely execution of this claim”
Mrs J Pritchard, Mid Glamorgan

“Claim service was prompt and hassle-free”
Anonymous, Online survey

Remember once on cover with Coast go on to recommend our service to friends and family and we will send you each a £20 Marks and Spencer voucher *.

A great big thank you to everyone who took part in our survey. If you would like to have your say, please follow this link.

For more information on our insurance products please call 0800 614 849. Caravan owners can also apply online.